If you are dissatisfied with your order for any reason, you can return your items* WITHIN THIRTY (30) DAYS with the original packaging for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.

* We are sorry, but opened software can not be returned for a refund.

Please contact EXAQ, Inc. to obtain a Return Merchandise Authorizaiton (RMA) number. Once you have the RMA number, mail your package in a prepaid, insured, traceable method to the address provided with the RMA number.

Toll free at 1-888-548-8255 or sales@exaq.com

Thank you.